Most of what a team does every day doesn't need one. It needs a rule written down, a cleaner handoff, or nothing at all. The first job is finding the parts that do.
I've spent 25 years building at the edge of new tech. I ran a live-streaming TV station in 1998, co-founded Pongalo, one of the first US Hispanic streaming platforms, and built a YouTube network that reached 200 million views a month.
These days I run AI agents on my own homelab every day and write down what breaks . That's where I learn what holds up before I build it for a client.
Book a free 30-minute call or read on for how it works.
How it works
- Map the work. I talk to the people who do it, not just the owner, on site or over several calls, and time everything that happens more than once a week: what starts it, who touches it, where it waits. Every tool you pay for gets a verdict too: absorb, keep, or cancel. Nothing gets automated during the map.
- Sort every step. Each one lands in one of four buckets: delete it, write the rule as plain code, give it to an agent because it takes judgment, or keep it with a person because it's an approval, a signature, or a payment. Most steps never reach the agent bucket.
- Rank it. You get one document: what to cut, what to fix, what to build, in the order of the hours it gives back, with the cost worked out from your numbers, not an industry average. You can run it yourself, or hire me for the build.
- Build one workflow. The one with the biggest return, with a baseline, an owner, and a kill rule agreed before I start. Then I measure it against what the work cost before, hand over docs your team owns, and only then pick the next one.
What I build when an agent is the answer
- Agents that take repetitive work off your team: triaging email and requests, pulling reports, keeping records up to date.
- One shared record your team and its agents work from, so the documents and data you already have become answers people can search instead of asking around.
How I work
- Every agent gets only the access it needs, and a person approves anything that sends, spends, signs, or deletes. That's enforced by what the agent can reach, not by a line in a prompt.
- Agents draft first. Sending on their own is something they earn.
- I'm based in Miami and work remotely, in English or Spanish.
Let's talk
Book a free 30-minute discovery call and tell me what's eating your team's time. By the end of it you'll know whether a map is worth doing, or whether something simpler would do the job. The map is a separate, fixed-price engagement with your whole team, and it starts with a written proposal: scope, what done looks like, and price.
Or email me at blog-inbound@cgranier.com .